Since 2014 · Burswood, Perth

About Pachinko Rewards Club

What began as twelve secondhand machines in a Belmont warehouse is now Australia's largest dedicated pachinko venue — a members' club built on honest machines, late suppers and regulars who became friends.

Our story

Eleven years, three floors, one obsession

2014

The Belmont warehouse

Founder Marcus Whitfield ships twelve vintage Sankyo machines from Osaka and opens to forty founding members on Friday nights only. No kitchen, no air conditioning — just the machines and a donated pool table.

2017

The move to Crown Perth

Membership passes nine hundred and we sign a ten-year lease inside the Crown Perth entertainment precinct. The izakaya kitchen opens the same month — ramen at 2am becomes a club institution.

2021

Rewards program 2.0

We rebuild the points system around a simple promise: points never expire, conversion rates are printed at the cage, and every member sees exactly what their play earns.

Today

6,200 members and counting

Two playing floors, six private lounges, a sixteen-week tournament calendar and the friendliest floor team in Perth. The warehouse pool table still sits in the members' bar — battered, level, beloved.

The manifesto

We run machines we would play ourselves.

Every machine on our floor is chosen the same way — a staff member plays it for a week and writes down whether they'd come back to it. If the answer is no, it doesn't get floor space. That's the whole procurement policy.

We publish payout settings because secret machines breed suspicion. We cap session reminders at every tier because members who pace themselves stay members for years. And we keep the kitchen open late because nobody should have to choose between a good run and a hot dinner.

Pachinko in Japan is loud, crowded and slightly mad. We kept the noise and the machines, swapped the smoke for good coffee, and added the one thing Perth was missing — a room that treats regulars like regulars.

— The club charter, framed at reception since 2017

The people

Floor team and management

Work with us

Marcus Whitfield

Founder & Director

Started the club after a decade running pachinko tours in Nagoya. Still plays machine 12 every Sunday morning.

Yuki Tanaka

Head of Floor Operations

Ex-parlour manager from Osaka. Knows every machine quirk on the floor and most members by their card number.

Priya Nair

Events & Tournaments

Runs the Thursday ladder and the Summer Cup. Former esports TO who treats a pachinko bracket like a major.

Tom Ellery

Machine Technician

Twenty years servicing amusement machines across WA. If a tower jams at 1am, Tom has it open in four minutes.

"A parlour is a machine that eats your coins. A club is a room that remembers you came back."
Marcus Whitfield

Marcus Whitfield

Founder, interviewed for the WA Hospitality Journal, March 2025

Design of the room

Built for long sessions

The floor was designed with a Japanese acoustic engineer and a Fremantle furniture studio. Light is warm, seats are deep, and the machines — not neon — carry the colour of the room.

Acoustic zoning

Machine rows are angled and baffled so each aisle keeps its own sound pocket — loud where you play, calm where you talk.

2700K throughout

Warm light across the floor, cooler task light at the cage. No strobing, no cold white panels after dark.

Fremantle-built seating

Every stool and lounge chair was prototyped locally for sessions over two hours — lumbar support, bag hooks, cup wells.

The community

Straight from the members' wall

Photos and notes posted by members on our club board and social channels this season.

Members at the tournament finals

"Summer Cup final table — the loudest this room has ever been."

@pachinkorewards member post

Izakaya dinner for a birthday group

"Kitchen sent out a birthday taiyaki nobody ordered. Class act."

Club group post

Member holding tournament trophy

"Third ladder season, first trophy. The walk-up music helps more than it should."

@pachinkorewards member post

Prize floor shelf with watches and sake sets

"Six months of points for the Seiko on the top shelf. Worth it."

Member post

Late night machine row

"2am on a Friday and row C is still singing. This is the best room in Perth."

@pachinkorewards member post

New member masterclass group

"Masterclass night — six strangers walked in, a WhatsApp group walked out."

Club group post

In good company — our partners and suppliers

Crown Perth
Sankyo Parts Co.
Swan Valley Foods
Freo Furniture Lab
Nagasaki Acoustics
WA Hospitality Guild

Partnered venues and suppliers listed by agreement. Logos available on request.

Find us

Inside Crown Perth, Burswood

The club occupies levels one to three of the entertainment precinct, with its own entrance off the main concourse — look for the red lantern sign past the theatre lobby.

Public transport

Burswood station, Armadale line — seven minutes on foot. Buses 38, 39 and 935 stop at the resort entrance.

Parking

Free member parking in P2 multi-storey, any level. Validate at the cage — no minimum session required.

Accessibility

Step-free access to all three levels, accessible amenities on each floor, and staff trained to assist with machine seating.

Hours

Mon–Thu 12:00–02:00
Fri–Sun 11:00–04:00

Entry

Members and signed-in guests only. Photo ID required, 18+.

About the club

Common questions

We're a members' amusement venue, not a casino. Machines pay out points and prizes rather than cash on the floor, sessions are social and unhurried, and the room is built around food, tournaments and regulars rather than table games.
Pachinko Rewards Club Perth Pty Ltd — founder Marcus Whitfield, who still works the floor most weekends. We're independently owned, licensed under WA amusement venue rules, and audited annually.
Every machine is serviced weekly and its payout configuration is posted at the cage each Monday. We don't alter settings mid-week, and our technician's log is open for members to read at reception.
Yes — six lounges take groups from two to fourteen, with catering and a dedicated host. Corporate packages include a brief masterclass so first-timers aren't left behind. See our group events page for rates.
Every member card supports session reminders, spend caps and voluntary time-outs, set at sign-up or adjusted any time at reception. Our staff hold responsible-service accreditation, and support contacts are printed on every card and at each machine row.

Ready when you are

Come see the floor for yourself

Day passes at the door, $20 welcome credit for new members, and a floor host who'll walk you through your first machine.